Dear Mr. Hernandez
Thank you for placing an online order with Creation Art Supply(CAS) Customer satisfaction has been our company number one priority since our founding 30 years ago, and we would like to hear from you.Please take a moment to fill out the following survey so that we can continue to provide the highest level of customer service and the best selection of the products

The online ordering process was easy and convenient
All of items I needed were available on the CAS website
The lowest prices I found anywhere were on the CAS website
I used my frequent buyer promotional code
I used the online chat feature to request help from a CAS representatvie


the online representative was helpful and quick.
Frequent buyers receive free shipping on standard -size products..

Additionally they get monthly e-mails with information about our most current promotions.

What is the one complaint that Mr. Hernandez has about CAS?

Its store hours ar convenient

Its return process is complicated
Its product election is limited.

Its shipping tme is lenghy.

What is indicated about CAS
It has higer prices than some of its competitors.
It has only one store location
It has been in business for nearly a decade
It provides customer service by phone.

What is suggested about Mr. Hernandez
He regularly recieves promotional material from CAS

He paid an addtional fee for a pucharse to be shipped.

He recently returned a product he brought from CAS

He plaece a special order with CAS online.